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Testimonial Monkey

Customer Testimonial Management Tool


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Published 11/24/2011 and rated Ratingstars3 3 out of 5 stars
by AppAppeal Editor
What can you use the app for?

TestimonialMonkey.com helps users obtain feedback in a way that is functional and practical. The application focuses on a six point plan. The first step is to request feedback from the user’s customers. The customers can rate products and services using a star rating system. The customer testimonials are displayed on the user’s company profile page. The user can respond to testimonials publically if they like. Testimonials can be integrated into the user’s website or Facebook or Twitter profile. Through Testimonial Monkey, users can request, obtain and display testimonials from consumers who have actually tried their service or product. Additional features include bulk upload requests, automated requests and reporting features. Users can show off their list of happy customers to help build trust with new customers through the application.

Testimonial Monkey screenshot
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What is the history and popularity of the app?

Testimonial Monkey was founded in July of 2011. The application was created to give users an effective way to request feedback from clients and display feedback so other potential clients can see it. The application has received some positive attention, although it is not yet very well known. Many users appreciate the way that Testimonial Monkey goes a step further by providing ways to display and show off a company’s good reviews and client comments.

What are the differences to other apps?

Many websites now give users the option of reviewing a product or service they purchased. Testimonial Monkey does the same thing however it does so in a way that businesses can actually use. The application requests feedback from customers so the user is given honest, unbiased and real testimonials discussing their product or service. After obtaining the testimonial, the user can respond to it or display it on one of their social networking profiles.

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How does the web app look and feel to use?

Testimonial Monkey has a very unique style, featuring a black and bright green color scheme that gives the website a unique flavor all its own. The application is very easy to navigate and contains no visual distractions or clutter to hamper the user’s ability to find each feature. New users will spend minimal time adapting to the Testimonial Monkey interface. The application manages to combine unique personality and a clean, user friendly environment.

How does the registration process work?

A new user can try Testimonial Monkey by filling out the form found along the right hand side of the homepage. The form asks for a first and last name, company name, website address, email address, telephone number and password. The user is asked to supply their company email address when signing up. A check box at the bottom of the form is automatically selected to sign the user up for email hints and tips. Users must manually uncheck the box to opt out of email updates. After submitting the form, the user is advised that they must check their email for an activation message.

What does it cost to use the application?

Testimonial Monkey gives users five subscription plans to choose from. The first is the Lite plan which is free and includes up to 100 testimonial requests, five testimonial responses, the ability to reply to testimonials, bulk upload requests, hosted reviews page and social network integration. The Essential plan costs $46.40 per month and includes up to 1,000 testimonial requests, 50 responses, automated requests, email customer support and a 30 day free trial. The Professional plan costs $158.41 per month and includes up to 10,000 requests, 500 responses and phone support. The Ecommerce plan costs $318.42 per month and includes up to 100,000 requests and 5,000 response. The Enterprise plan costs $798.45 per month and includes up to 1,000,000 requests, 50,000 responses and priority level support.

Who would you recommend the application to?

TestimonialMonkey.com is a great tool for anyone who would like to receive honest feedback and share testimonials from real clients. The user can easily build up a portfolio of testimonials to share on their websites, blogs or social networking profiles. Users can also interact with clients by responding to their testimonials. The application is easy to use and includes a number of membership plans that cater to businesses of many sizes.

  • Five pricing plans give users more options when signing up
  • Businesses can request feedback directly from clients
  • Feedback is displayed on the user's company profile page
  • Testimonials can be posted to social network profiles and other sites
  • Companies can respond to testimonials submitted by customers


Testimonial Monkey video

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Testimonial Monkey pricing

FREE - Permanently free version
Cheapest plan (per month) : £29.00
(1,000 testimonial requests, 50 testimonial responses)
Most expensive plan (per month) : £4,990.00
(1,000,000 testimonial requests, 50,000 testimonial responses)

Languages

English

English

Testimonial Monkey on Twitter

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